Privacy Policy

Last Updated: September 18, 2026

At VevlyProducts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use https://vevlyproducts.com/, create an account, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or purchase our products, we may collect the following information:

A. Personal Information

Depending on how you interact with us, we may collect:

Full name
Email address
Mobile/telephone number
Billing address
Shipping/delivery address
City, state and postal/PIN code
Country
Account/login information
Order and purchase details
Product preferences and related information
Information you provide when contacting customer support

B. Payment Information

When you make a purchase, payment information may be processed through our third-party payment service providers.

We generally do not store your complete debit card, credit card, UPI, banking or other sensitive payment credentials on our own servers. Payment information may be collected and processed directly by the applicable payment gateway according to its own privacy policy and security practices.

C. Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Website interaction information
Date and time of visits
Referring website
General location information
Cookies and similar technologies

This information may be used to maintain website functionality, improve performance, understand visitor behaviour and enhance your experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfil your orders
To deliver products to your address
To process payments
To create and manage customer accounts
To provide order confirmations and shipping updates
To communicate with you regarding your orders
To respond to customer service enquiries
To handle returns, refunds and replacements
To improve our products, website and services
To personalise your shopping experience
To detect and prevent fraudulent or unauthorised transactions
To maintain website security
To analyse website usage and performance
To send promotional communications where permitted and where you have provided the required consent
To comply with applicable legal, regulatory and accounting requirements

We will use personal information only for legitimate and relevant purposes and, where consent is required, seek consent in accordance with applicable law.

3. Cookies and Similar Technologies

VevlyProducts may use cookies and similar technologies to provide, maintain and improve our website.

Cookies may help us:

Remember items in your shopping cart
Keep you logged into your account
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure marketing and advertising effectiveness
Provide relevant website functionality

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart or checkout functionality.

4. How We Share Your Information

We do not sell your personal information as a product.

We may share relevant information with trusted third parties when necessary to provide our services, including:

Payment Service Providers

Payment information may be shared with payment gateways or financial service providers to securely process your transaction.

Delivery and Logistics Partners

We may share your name, phone number and delivery address with courier, shipping and logistics providers so that your order can be delivered.

Technology and Service Providers

We may use third-party providers for services such as:

Website hosting
Website maintenance
Analytics
Email communication
Customer support
Security
Marketing and advertising
Website performance monitoring

These service providers may process information on our behalf and are expected to handle such information in accordance with applicable requirements.

Legal Requirements

We may disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Protect our legal rights
Prevent fraud or misuse
Protect the security of our website and customers
Comply with court orders or governmental requirements

5. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

6. Payment Security

We take reasonable measures to protect information associated with payments and transactions.

Payments may be processed through third-party payment providers that use their own security measures and privacy practices.

VevlyProducts does not ask customers to share passwords, OTPs, PINs, CVV numbers or other confidential payment credentials through email, phone calls, WhatsApp messages or social media.

Never share your OTP, UPI PIN, card PIN or banking password with anyone claiming to represent VevlyProducts.

7. Order and Transaction Information

When you place an order through our website, we may retain information related to the transaction, including:

Customer name
Order number
Products purchased
Order amount
Billing information
Shipping information
Payment status
Delivery status
Customer communication relating to the order

This information may be retained for customer service, accounting, tax, legal and business record purposes.

8. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

New products
Offers and promotions
Discounts
Product updates
Beauty and personal-care information
Other VevlyProducts updates

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment confirmations and shipping updates, may still be sent when necessary to fulfil your order.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing our products and services
Maintaining customer and transaction records
Resolving disputes
Preventing fraud
Complying with legal, tax and accounting requirements
Enforcing our agreements

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request information about personal data processed by us
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Request information about the purposes for which your personal information is processed
Raise a complaint regarding the handling of your personal information

To exercise an applicable right, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

12. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us or using the applicable method provided on our website.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Certain information may continue to be processed where required or permitted by applicable law, or where necessary to complete an existing transaction or fulfil another lawful purpose.

13. Children’s Privacy

Our website and products are intended for a general audience and are not knowingly directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Skincare and Haircare Information

VevlyProducts sells skincare and haircare products.

Information provided on our website about products, ingredients, benefits, usage or suitability is intended for general informational purposes.

Product results may vary from person to person.

Customers should carefully read product labels, ingredients, directions and warnings before use.

If you have allergies, sensitive skin, an existing skin or scalp condition, are pregnant or breastfeeding, or have concerns about using a particular ingredient or product, we recommend consulting an appropriately qualified healthcare professional before use.

VevlyProducts does not provide medical diagnosis or treatment through this website.

15. Product Reviews and User Content

If you submit a product review, testimonial, photograph, comment or other content to us, we may use that content for website, marketing or promotional purposes where permitted and in accordance with the terms under which the content was submitted.

Please do not submit sensitive personal information in a public review or comment.

16. Social Media

VevlyProducts may maintain social media profiles or provide social media features on the website.

Interactions with social media platforms may be governed by the privacy policies of those platforms.

We recommend reviewing the privacy settings and policies of the relevant social media service.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or applicable legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle personal information.

18. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

VevlyProducts
Website: https://vevlyproducts.com/
Email: [INSERT OFFICIAL EMAIL ADDRESS]
Phone: [INSERT CUSTOMER SUPPORT NUMBER]
Address: [INSERT BUSINESS ADDRESS]

For privacy-related requests, please mention “Privacy Request” in the subject line of your email.

19. Grievance and Privacy Complaints

If you have a concern regarding the collection or use of your personal information, please contact us using the details provided above.

We will review and respond to privacy-related complaints and requests in accordance with applicable law.

20. Consent

By using our website, creating an account, placing an order or voluntarily providing personal information to VevlyProducts, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will obtain consent through an appropriate method.

Last Updated: September 18, 2026