Terms & Conditions

Last Updated: September 18, 2026

Welcome to VevlyProducts. These Terms & Conditions govern your use of https://vevlyproducts.com/ and your purchase of products through our website.

By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About VevlyProducts

VevlyProducts is an online store offering skincare, haircare, personal-care, and related beauty products.

Throughout these Terms & Conditions, the words “VevlyProducts,” “we,” “us,” and “our” refer to VevlyProducts.

The words “you,” “your,” and “customer” refer to the person accessing or using our website or purchasing our products.

2. Eligibility

By using this website or placing an order, you confirm that:

The information you provide is accurate and complete.
You are legally capable of entering into a purchase transaction.
You will use the website only for lawful purposes.
You will not misuse or interfere with the website or its services.

If you are purchasing products on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our website or systems.
Interfere with website security or functionality.
Copy, reproduce, modify, or distribute website content without permission.
Upload harmful software, viruses, or malicious code.
Use automated systems to improperly access or collect information from our website.
Provide false or misleading information.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, ingredients, and other information displayed on our website are accurate and up to date.

However:

Product colours may appear slightly different depending on your device or screen.
Product packaging may change from time to time.
Images may not always represent the exact packaging received.
Product availability may change without prior notice.
Minor differences in product appearance or packaging do not necessarily indicate that the product is different from the product ordered.

If there is an error in product information or pricing, we reserve the right to correct the error.

5. Skincare and Haircare Products

Our products are intended for personal skincare, haircare, and cosmetic use as described on the relevant product page or product packaging.

Product results may vary between individuals.

Customers should:

Read the product label before use.
Follow the recommended directions.
Check the ingredients before purchasing or using a product.
Stop using a product if irritation or an adverse reaction occurs.
Seek appropriate professional advice if they have concerns about an ingredient or product.

If you have known allergies, sensitive skin, a medical condition, or specific health concerns, consult an appropriately qualified professional before using a product.

VevlyProducts does not provide medical diagnosis, treatment, or professional medical advice through this website.

6. Product Availability

All products are subject to availability.

We may:

Limit the quantity of products available for purchase.
Discontinue products.
Temporarily remove products from the website.
Change product specifications.
Refuse or cancel an order where a product is unavailable.

If we are unable to fulfil an order because a product is unavailable, we will take appropriate steps regarding the order and any applicable payment according to our policies.

7. Prices

All product prices displayed on our website are subject to change without prior notice.

Prices may be displayed in Indian Rupees (INR) or another currency depending on the website configuration.

Applicable taxes, shipping charges, discounts, or other fees may be displayed during checkout.

We reserve the right to correct pricing errors. If an order has been placed using an incorrect price caused by an obvious website or system error, we may contact you regarding the order before fulfilment.

8. Orders

When you place an order, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled in every circumstance.

We reserve the right to cancel or refuse an order where reasonably necessary, including situations involving:

Product unavailability
Incorrect pricing
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions
Technical errors
Unauthorised or suspicious transactions

If an order is cancelled after payment has been received, any applicable refund will be handled according to our refund policy and applicable payment-provider procedures.

9. Payment

Payments may be processed through third-party payment providers available on our website.

You agree to provide accurate billing and payment information when placing an order.

We do not request your:

OTP
UPI PIN
ATM PIN
Card PIN
Banking password
CVV through phone, email, or social media

Never share confidential payment credentials with anyone claiming to represent VevlyProducts.

Your use of a third-party payment service may also be subject to that provider’s own terms and privacy policy.

10. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website or communicated during checkout.

Delivery times may vary depending on:

Delivery location
Courier service
Weather conditions
Public holidays
Operational delays
Unforeseen circumstances

Once an order has been handed over to the courier, delivery may be subject to the courier’s operational processes.

Customers are responsible for providing a complete and accurate delivery address and contact information.

For more information, please refer to our Shipping Policy.

11. Delivery Address

Please carefully check your delivery details before completing your order.

VevlyProducts may not be responsible for delays or failed delivery caused by:

Incorrect address
Incorrect PIN/postal code
Incorrect phone number
Customer unavailability
Refusal to accept the shipment
Incomplete delivery information

Additional delivery charges may apply if a shipment needs to be re-dispatched due to incorrect information provided by the customer.

12. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are subject to our applicable Returns & Refund Policy.

Customers should review the policy before placing an order.

Certain products may not be eligible for return or exchange due to hygiene, safety, opened packaging, used products, or other applicable restrictions.

Where a return is permitted, the product may need to meet the conditions specified in our Returns & Refund Policy.

13. Damaged or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete order, please contact our customer support team as soon as reasonably possible.

We may request information such as:

Order number
Photographs of the package
Photographs of the product
Unboxing video, where applicable
Description of the issue

Any replacement, refund, or other resolution will be handled according to our applicable policies.

14. Intellectual Property

All content available on the VevlyProducts website, including:

Logos
Brand names
Product images
Photographs
Graphics
Videos
Text
Product descriptions
Website design
Layout
Icons
Software
Other materials

may be owned by or licensed to VevlyProducts and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

15. User Reviews and Content

If you submit a review, testimonial, photograph, comment, or other content to VevlyProducts, you confirm that:

The content is truthful to the best of your knowledge.
You have the right to submit the content.
The content does not violate another person’s rights.
The content does not contain unlawful, abusive, misleading, or harmful material.

By submitting content, you grant VevlyProducts permission to use, reproduce, display, and publish the submitted content for website, marketing, promotional, or business purposes, subject to applicable law.

We reserve the right to remove content that violates our policies or applicable law.

16. Promotions and Discounts

From time to time, VevlyProducts may offer promotional codes, discounts, special offers, bundles, or other promotional campaigns.

Promotions may be subject to additional terms, including:

Validity dates
Product restrictions
Minimum order values
Usage limits
One-time-use restrictions

Unless otherwise stated, promotional offers cannot be combined with other offers.

We reserve the right to modify or terminate a promotion at any time, subject to applicable law.

17. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information.

VevlyProducts does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party websites is subject to their respective terms and policies.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

19. Cookies

VevlyProducts may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance, analyse website usage, and support marketing activities where applicable.

Your use of cookies is also described in our Cookie Policy.

20. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from viruses or harmful components
Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical issues, security updates, hosting problems, or circumstances outside our reasonable control.

21. Limitation of Liability

To the extent permitted by applicable law, VevlyProducts will not be responsible for losses arising from:

Temporary website unavailability
Delays caused by third-party delivery providers
Incorrect information supplied by customers
Misuse of products
Failure to follow product instructions
Unauthorised access beyond reasonable security measures
Events outside our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, or expenses arising from your:

Violation of these Terms & Conditions
Misuse of the website
Violation of applicable laws
Infringement of another person’s rights
Misuse of our products or website content

23. Force Majeure

VevlyProducts will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Floods
Fires
Severe weather
Government restrictions
Strikes
Transport disruptions
Internet or technology failures
Epidemics or pandemics
War or civil disturbances
Other unforeseen events

24. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made to reflect:

Changes in our services
Changes in website functionality
Changes in business practices
Changes in applicable laws
Changes in our policies

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted may be subject to the updated Terms & Conditions.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of this website or purchase of products will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

26. Contact Us

If you have questions regarding these Terms & Conditions, your order, or our services, please contact us:

VevlyProducts
Website: https://vevlyproducts.com/
Email: [INSERT OFFICIAL EMAIL ADDRESS]
Phone: [INSERT CUSTOMER SUPPORT NUMBER]
Address: [INSERT BUSINESS ADDRESS]

For terms-related enquiries, please mention “Terms & Conditions” in the subject line of your email.

27. Acceptance of Terms

By accessing and using https://vevlyproducts.com/, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

Last Updated: September 18, 2026